Andrew Hallberg

Andrew Hallberg

Senior Program Manager – AI Operations Leadership @ Microsoft | Founder | Keynote Speaker

Portland, Oregon Metropolitan Area

Andrew Hallberg

About Me

As a Senior Program Manager at Microsoft, I lead cross-functional AI and digital commerce programs that transform how Microsoft supports small businesses through intelligent automation, personalized customer experiences, and data-driven sales operations. I'm also the Co-Founder & CTO of HirelyAI, a GenAI-native hiring platform designed to reduce bias and spotlight skill-based talent through advanced LLM workflows.

"AI is not replacing creativity and strategy — it's scaling them."

With 15+ years of experience spanning fintech, healthcare SaaS, cybersecurity, consulting, and web tech, I specialize in AI/ML Program Management, Product Management & Platform Strategy, and Team Leadership through ambiguity, transformation, and growth.

Experience
15+ Years
Education
Harvard Business School, Willamette University (MBA)
Certifications
PMP, CSPO

Experience

August 2025–Present

Senior Program Manager – AI, E-Commerce & Customer Experience

Microsoft

Leading cross-functional AI and digital commerce programs that transform Microsoft's support for small businesses through intelligent automation, personalized customer experiences, and data-driven sales operations.

June 2024–July 2025

Lead Program Manager AI / ML

Nike

Led GenAI and ML initiatives across Global Technology at Nike WHQ. Modernized enterprise metadata and data architecture, developed an internal ChatGPT-like productivity system, and drove vendor AI implementation, GenAI governance, search/personalization enhancements, and AI-powered content generation across marketing and customer service.

2023-Present

Co-Founder & CTO

HirelyAI

Architected and built a serverless video-hiring platform using React, Next.js, and Firebase to modernize recruitment.

2023-2024

Enterprise Program Manager

Warner Bros. Discovery

Led cross-functional teams to deliver enterprise-wide technology solutions.

2021-2023

Sr. Technical Product Manager

Nike (Prior Role)

Managed the product lifecycle for key digital initiatives.

2018-2021

Sr. Program Manager

Genesis Financial Solutions

Mastercard credit card portfolio and fintech product launches. Lead a team of Project Managers and a portfolio of over $300M debt.

Projects & Ventures

HirelyAI
A GenAI-native hiring platform designed to reduce bias and spotlight skill-based talent through advanced LLM workflows.
HirelyAI logo
GenAI Product-Metadata Program
Automated system at Ecommerce Retailer for enriching media metadata using GenAI and NLP.
Enterprise AI Coding Assistant Adoption Program
Enterprise-wide AI coding assistant adoption program that enhanced developer productivity and code quality.
Gen-AI Customer Service Agent
Large-language-model (LLM) agent for Fortune 500 athletic retailer that increased chat containment from 5% to 12% while reducing costs by 69% and improving customer satisfaction.
GenAI Copy Engine
In-house GenAI copywriting platform that replaced $1.9M in annual agency spend, increased writer productivity by 15%, and delivered estimated $24M revenue uplift through improved conversion rates.

Education & Certifications

Education

Harvard Business School

Certificate, Strategic Execution

Graduate Certificate Program

Willamette University

Master of Business Administration (MBA)

Atkinson Graduate School of Management

Certifications

PMP badge
PMP
CSPO badge
CSPO

Core Skills

Generative AI
Large Language Models (LLM)
Machine Learning
AI Program Management
Product Management
Enterprise AI Strategy
AI Governance
ChatGPT
Prompt Engineering
React
Next.js
Python
Firebase
SaaS
Agile
Scrum
SAFe
Program Management
Portfolio Management
Stakeholder Management
Cross-functional Leadership
Digital Transformation
Enterprise Architecture
Data Architecture
Metadata Management
NLP
AI Ethics
Strategic Planning
Executive Communication
Startup Leadership
CTO
Venture Capital
Angel Investment

Get In Touch

I'm always open to discussing new projects, creative ideas, or opportunities to be part of an ambitious vision.

Email LinkedIn

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